Returns & Refunds

Not 100% happy? Not a problem! We have a 15-day return policy, which means you have 15 days to return any item within 15 days of receiving it! 

Returns must reach us no later than 15 working days from the date you received your item. Returns will not be accepted after this time has passed!

We kindly ask that your item must be in the same condition that you received it, with tags, and in its original packaging.

Please allow up to 7 working days for our team to process your return and refund and please be mindful that your bank may take 3-5 working days to show the refund in your account!

Postage costs on returning items are non refundable and you must inform us within 7 days if there is a problem with your order!

You can always contact us for any return questions at support@lilyrose-boutique.co.uk